Preparing for the conversation
Clarify the purpose, identify observable information, separate facts from interpretation and consider a constructive outcome.
Prepare and hold difficult workplace conversations with clarity, curiosity and accountability
Difficult conversations are part of leadership, but they are often delayed because managers are unsure how to raise an issue or anticipate a defensive response.
This practical half-day workshop helps leaders separate observation from assumption, listen and inquire before reaching conclusions, communicate expectations clearly, work with discomfort and agree meaningful follow-up.

Practical discussion, workplace scenarios and guided activities across four areas.
Clarify the purpose, identify observable information, separate facts from interpretation and consider a constructive outcome.
Use curiosity, listening and effective questions to understand different perspectives before reaching a conclusion.
Communicate concerns, expectations and impact clearly while maintaining respect and shared understanding of next steps.
Respond to reactions, uncertainty and disagreement without avoiding the issue or rushing to solve it; agree actions and review.
Use observable information rather than assumptions to define the issue, purpose and desired outcome.
Use listening, inquiry and clear communication when disagreement, emotion or uncertainty arises.
Set clear expectations and actions while preserving accountability and a constructive working relationship.
People leaders, managers, supervisors and emerging leaders responsible for workplace conversations, feedback and performance.
Participants practise with workplace scenarios they may encounter in their own leadership roles.
Contact TWC to discuss how Brave Conversations for Leaders can be tailored to your organisation and the situations your leaders or teams are navigating.
The button opens a prefilled enquiry. Thomas can then arrange a discovery call with you.