Manager readiness and role clarity
Clarify what managers are expected to notice, discuss, support and escalate, and where the boundaries of their role sit.
Strengthen the pathways around training so people know what happens next
Mental-health training can build awareness and confidence. Organisations also need clear systems for what happens when a concern, disclosure or request for support actually occurs.
This practical workshop helps leaders and organisations examine manager readiness, role clarity, escalation, organisational support and follow-up. Participants identify gaps between having people trained and being prepared to respond consistently, appropriately and sustainably.

Practical discussion, workplace scenarios and guided activities across four connected areas. The workshop supports the Recognise → Embed stages of the TWC Healthy Leadership & Work Framework.
Clarify what managers are expected to notice, discuss, support and escalate, and where the boundaries of their role sit.
Map internal and external options when an employee needs additional support, including People & Culture, WHS, EAP and professional services where appropriate.
Explore how leaders can respond to concerns and disclosures consistently while recognising that individual circumstances and workplace needs vary.
Consider agreed actions, communication, follow-up, organisational responsibilities and how capability can be reinforced after an initial conversation.
Examine manager capability, role clarity, support pathways and escalation processes around workplace mental health.
Consider how managers, People & Culture, WHS and organisational supports can work together when concerns arise.
Develop practical actions that help mental-health training translate into clearer, more consistent workplace responses.
For HR and People & Culture professionals, WHS professionals, people leaders and others involved in workplace mental-health strategy or implementation.
The workshop is designed as professional development and organisational capability building. It creates space to examine the systems around training and identify practical improvements to pathways and follow-up.
It does not replace formal WHS risk-management processes, clinical services or organisation-specific legal advice.
Contact TWC to discuss how this workshop can strengthen the systems, pathways and support around mental-health conversations in your organisation.
The button opens a prefilled enquiry. Thomas can then arrange a discovery call with you.