Deeper listening and presence
Stay with what the person is saying, including uncertainty, emotion and shifts in emphasis, without rushing to a technique.
Move beyond the model. Work with the person and situation.
Develop the judgement and conversational skill to stay useful when a coaching conversation becomes less predictable. This practice-heavy program builds deeper listening, tentative pattern recognition, constructive challenge and the ability to change leadership responses as the situation requires.
Designed for participants who have completed Foundations or have previous coaching-skills training and familiarity with a basic coaching structure such as GROW.
Discuss these points with Thomas to agree whether Applied Practice or Foundations is the appropriate starting point.
Discuss training for your team →Stay with what the person is saying, including uncertainty, emotion and shifts in emphasis, without rushing to a technique.
Ask what the person notices first; seek permission before offering an observation as a possibility, rather than an explanation.
Test assumptions and broaden perspective while preserving ownership of meaning and action.
Work with support, expectations and responsibility together; recognise when coaching needs to become managing or another response.
Use workplace scenarios, observation and feedback to examine what the leader actually does in the conversation.
Identify one behaviour to test, review what happened and adjust the next conversation.
Use a coaching structure without making the model the focus of the conversation.
Notice patterns tentatively, listen more deeply and invite broader thinking.
Maintain appropriate boundaries and accountability while testing new conversational behaviours.
Delivery format, duration and investment are agreed after discussing participant experience, cohort size and development priorities.
The focus is coaching capability within leadership, not professional-coach accreditation or therapy training.
Explore what maintains a thinking and behaviour pattern, then test a more workable response.
Explore CBC-Informed Coaching →Build psychological flexibility and values-guided action when internal experience gets in the way.
Explore ACT-Informed Coaching →These are alternative advanced lenses. Neither is a prerequisite for the other.
Discuss your organisation’s priorities, current capability and the appropriate next step.